Our Business Model

The Kilwins Advantage

  • We offer high quality hand-made Chocolates, our Original Recipe Ice Cream and made in store confections
  • We have a simple and fun store concept
  • We have a proven business model
  • We offer a great design and architectural team to help with store design
  • We provide comprehensive support assisting with:
    • Equipment management, Inventory management, Initial Store Set-Up, Grand Opening and Marketing
  • Our state of the art Point of Sale system
    • Easy to operate and deliver customer service
    • Sales tracking by product lines/types
  • Our first rate training delivers:
    • Over 40 hours of classroom and over 170 hours of hands on training (operations, business management)
    • Our team trains in your store the entire week prior to opening
    • Our team trains in your store the entire week after opening
  • You will receive excellent support from our store support consultants
    • Coach you on managing your day to day business
    • Assist in expense management
    • Available by phone or email
    • Productive regular in-store visits
    • Sharing of best business practices between stores
  • We are there to help support your business


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